Saltastic Salt Therapy & Wellness Spa
Advanced Reservations
We highly recommend that you schedule your appointments at least 24 hours in advance to ensure that your preferred treatment time is available.
Cancellation Policy
Cancelling a Salt Session Appointment
Your appointment time is reserved just for you! A late cancellation, or a missed visit, leaves a hole where we could have helped someone else. As such, we require 24-hour for any cancellations or changes to your appointment. When less than 24-hour’ notice is provided, or when the client misses the appointment with no notice, a full service fee will be charged ($40 fee for unlimited members) and all fees must be paid before your next scheduled appointment.
To help remind you of your scheduled appointment, we send e-mail reminders 72 hours before as a courtesy.
Cancelling an Alternative Therapy Appointment
Your appointment time is reserved just for you! A late cancellation, or a missed visit, leaves a hole where we could have helped someone else. As such, we require 48-hour for any cancellations or changes to your appointment. When less than 48-hour’ notice is provided, or when the client misses the appointment with no notice, a full service fee will be charged and all fees must be paid before your next scheduled appointment.
To help remind you of your scheduled appointment, we send e-mail reminders 72 hours before as a courtesy.
Cancelling an Event, Class, Workshop or Clinic
We understand that occasionally plans change and you may not be able to attend the event, class, workshop or clinic, that you have registered for. In that case, we encourage you to ask a friend to take your place! While our events, classes, workshops & clinics are non-refundable, they can certainly be transferred with your permission. Please give us a call if you are transferring your appointment so we can make the necessary arrangements.
In the event that you are not able to find a friend to attend, please consider being a part of our “pay it forward” program. Just let us know if you can’t make it, and we’ll offer up your appointment to a member of the community who might not have been able to attend otherwise.
Please note that there is no refunds on any purchased services. Services cancelled and/or rescheduled within our cancellation policy will be honored for a future appointment. They do not expire.
Arrival
We recommend that you check in at least 10 minutes prior to your appointment. This gives you time to enjoy a cool beverage and to start the relaxation process prior to your service. Late arrival means that you will be rescheduled for the next available time slot or if not available a cancellation fee may apply. After your treatment, please make sure to re-hydrate in our locker area with offered beverages.
Payment Types
We accept cash, Debit, Visa & Master Card – with proper identification
Etiquette
Our environment is one of tranquility and relaxation. Please respect all guests’ right to privacy and serenity. Please turn off all cellular phones and pagers while in the lobby area and please keep voices to a whisper. Please remember that we are a scent FREE facility.
Guests under 18 need to be accompanied by a responsible adult, unless otherwise approved by written parental consent and management.
Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your reservation.
Cleanliness
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sanitized after every treatment and service.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles.
Product Exchange
We will accept exchanges of unopened products within 7 days of the date of purchase, if accompanied by the original receipt. All exchanges are subject to management approval. NO REFUNDS ON SERVICES, SKINCARE OR BATH PRODUCTS.
Gift Certificates
Saltastic gift certificates are non-refundable. Gift certificates do not expire. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Saltastic is not responsible for lost or stolen gift certificates. Gift certificates who have been purchased with a specific service, cannot be changed.
Prices
Prices for services and products are subject to change without advanced notice.
Right of Refusal
Saltastic reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service can result in immediate termination of the service.
We reserve the right to define inappropriate conduct.
Data Protection & Privacy Policy
We are committed at all times to protecting your privacy. The customers’ personal information shall remain confidential at all times and will not be shared with any third party.
Customer information is collected for the sole purpose of processing your order and responding to queries from the customer.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions at Saltastic. You may unsubscribe by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. This site contains links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site. Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Saltastic is not responsible for the actions of third parties.
Terms & Conditions
Welcome to our website. When you browse this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “Saltastic” relationship with you in relation to this website.
The term “Saltastic” or ‘us’ or ‘we’ refers to the owner of the website that is Saltastic is physically located at 2727 County road 43, unit 2, Kemptville, ON. Our company registration number is 261221022 Registered in the Province of Ontario, Canada. The term ‘you’ refers to the user or viewer of our website.
Copyright and Trademark Notice Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Saltastic, Copyright © 2017-2024, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa & MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact name, billing address and telephone number (i.e. name, the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Saltastic.ca reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Saltastic signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Website disclaimer
The information contained in this website is for general information purposes only. We endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits are arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Saltastic. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Saltastic takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Medical Disclaimer: Salt Therapy is designed to be used in conjunction with your prescribed medication. It is not designed to replace or substitute your medication. Please consult with your medical practitioner prior to changing your prescribed medication. Information on this website is for information only and does not purport to be an instrument for diagnosis, prognosis, treatment, cure or prevention of any condition or disease. You must always consult with your medical practitioner in relation to any medical conditions you may have and any treatments you may wish to commence. Information within this site is for educational purposes only. Statements about the product efficacy have not been evaluated by Canada Food & Drug Administration. The products mentioned within are not intended to diagnose, treat, cure, or prevent any disease. As always, please consult your medical doctor for any medical advice or treatment.
General Disclaimer: Any and all statements made in this website and/or any other platforms in regards to Salt Therapy is not expressed as medical claims. Our intention is to educate, not to suggest results nor to encourage action on the part of the reader. Saltastic is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, a reference to, or reliance on any information contained within the site. The information contained within the site is periodically updated, there is no guarantee to the accuracy of the information. Nothing on this site is intended to operate as legal advice, please seek your own legal advice. Health Canada Disclaimer: The statements referred to throughout this site have not been evaluated by Health Canada. They are not intended to diagnose, treat, cure or prevent any disease or conditions. If you have a health condition or concern, consult a physician or your health care provider. Always consult a medical doctor before modifying your diet, using any new product, drug, supplement, or doing new exercises.
Waiver of Liability
All guests will be required to sign a Waiver of Liability prior to receipt of services at Saltastic, which summary content is as follows: I understand that my participation in any event OR activity provided by Saltastic is completely voluntary, and I assume all risks of such participation. Saltastic cannot assume responsibility for any such inherent risks. In consideration of being allowed to participate in any activity or service provided by Saltastic, and on behalf of myself, my personal representatives, heirs and assigns, I do fully and forever release, discharge and hold harmless Saltastic, its agents and employees from all claims for property damage, or personal injury that may rise from my participation in any activity or service provided on or off the premises of Saltastic and not arising from the negligence of Saltastic or its agents.
Purchasing a service and or products constitutes agreeing to the terms and conditions above.